At the registration stage personal information including name, address and other specific information is collected to assist in the validation process. Depending on incentive method used, unique identification data is required to redeem incentives such as: id number, home address and bank details.
Panelists can set the maximum number of surveys received.
Panelists are automatically excluded from taking part in surveys in the same subject category or project regardless of panel they belong to.
Our de-duping technology is able to detect and remove duplicates when inviting respondents to complete a specific survey.
Within the required targets, sample is randomly generated as well as being stratified by high, medium and low responders.
Sample is drawn from multiple panels simultaneously to reach hard to find target groups and eliminate source bias, and therefore reaching panelists with different motivation factors. It also allows users to benefit from selecting sample generated by different recruitment methods from CATI recruited panels to panels built from natural online communities, where members have a relationship with the panel owner’s brand.
Panelist can rate every survey on length, language and logic and other errors in surveys. Panelist longevity is reached by respecting their feedback and their experience in taking surveys. This feedback can help you to improve the quality of their surveys, which in turn generates high quality results.
27 minutes has been set as our upper limit to eliminate “survey fatigue”.
All panelists are scored by their level of survey activity. A high score shows active behaviour, while a lower score shows lower levels of activity. If a score drops to a certain level, panel admins can use this scoring system to automatically clean the panels.
Panelists are automatically cleaned on hard bounces, where the email address is proven not to function.
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